Virgin Broadband Knowledge Base Knowledge Base Home Page > Anti-Virus > Scan/Disinfect | Contact Us
 
Search the Knowledge Base and either print or email the solution.

Search the Knowledge Base Browse by Category

Browse "Scan/Disinfect" Questions
There were 7 questions found in this category:

  1. 9.0Windows 7, Windows Vista, Windows XP
    Why doesn't the Anti-Virus completely remove some infected files from my computer?
    Problem: I've deleted the virus, but a Virgin Media Security Anti-Virus dialog box appears to inform...
     
  2. 9.0All OS
    I suspect that there is viruses on the computer that is not detected by the Anti-Virus. What should I do?
    Problem: I suspect that there is viruses on the computer that is not being detected by the Anti...
     
  3. 10.0 9.0Windows XP
    Why did the Real-Time virus protection detect a virus that Scan Now did not?
    Problem: The real-time virus protection detected a virus but when I perform a manual scan, it wasn't...
     
  4. 10.0Windows 7, Windows Vista, Windows XP
    How do I run an Anti-Virus scan?
    Question: How do I run an Anti-Virus scan?Solution #1:You can run a full Anti-Virus/Anti-Spywar...
     
  5. 10.0Windows 7, Windows Vista, Windows XP
    How do I schedule an Anti-Virus scan?
    Question: How do I schedule an Anti-Virus scan?Answer: To schedule an Anti-Virus scan:Open Virgin Me...
     
  6. 10.0Windows 7, Windows Vista, Windows XP
    How do I prevent files from being scanned by the Anti-Virus service?
    Question: How do I prevent files from being scanned by the Anti-Virus service? Answer: To add a...
     
  7. 10.0Windows 7, Windows Vista, Windows XP
    I am trying to launch a Anti-Virus, Anti-Spyware or Proactive Protection scan and it does not start. What should I do?
    Question: I am trying to launch a Anti-Virus, Anti-Spyware or Proactive Protection scan and it does ...
     


Copyright Virgin Media Corp. All Rights Reserved