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- This article applies to version : 9.0
- This article applies to the following OS : Windows 7, Windows Vista, Windows XP
How should I set up Internet Explorer to allow Virgin Media Security 9.0 to activate?

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Question: How should I set up Internet Explorer to allow Virgin Media Security 9.0 to activate?

Answer:

Reset Internet Explorer Settings:

  1. Start Internet Explorer.
  2. Click Tools then Internet Options.
  3. Click the Privacy tab.
  4. Move the slider in the Settings section to Medium, the default setting.
  5. Now click the Advanced tab.
  6. Scroll to the end of the list and select Use SSL 2.0 and Use SSL 3.0. (2.0 may be disabled by default, in this situation select Use SSL 3.0 only) .
  7. Click Apply to save your changes.
  8. Close Virgin Media Security activation window.

Ensure Windows and Internet Explorer updates are installed:

  1. Start Internet Explorer 
  2. Click Tools then Windows Update
  3. Click Express Install (Recommended).

Ensure all updates are installed and Internet Explorer is version 6 or higher. Internet Explorer can also be updated by visiting Microsoft at http://www.microsoft.com/windows/ie/default.mspx 


Date Revised:
07-Sep-11

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