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- This article applies to version : 9.0
- This article applies to the following OS : Windows 7, Windows Vista, Windows XP
What applications may cause conflicts with Virgin Media Security version 9.0?

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Question: What applications may cause conflicts with Virgin Media Security

Answer: Conflicting applications lead to general unpredictability. Most commonly the presence of these applications will have an impact on the installation or activation procedures. It is generally not recommended to run more than one Internet/security programs on the same computer at any given time, as this leads to resource conflicts between the programs. This may critically interfere with Virgin Media Security's activity, as you may have experienced.

Use Diagnostic Utility to remove possible source of conflicts.

  1. Shutdown Virgin Media Security by clicking File, then Exit.
  2. Click Start and select Programs.
  3. From the Programs menu, select Virgin Media Security, then click Diagnostic Utility.
  4. Click Conflict Detector.
  5. If a conflicting application is found, click Uninstall.
  6. Conflict Detector will launch the conflicting application Setup Wizard. The user can now uninstall the chosen software.

The following applications may conflict with the installation of Virgin Media Security:

  • AOL Security Center
  • Authentium products
  • Avast
  • Avira
  • Bit Defender
  • BullGuard
  • Check Point - Zone Alarm Extreme Security
  • Computer Associates (CA)
  • Curtains for Windows
  • Eset NOD32
  • F-Secure
  • G Data Software
  • Grisoft AVG
  • Kaspersky
  • Lavasoft Ad-Aware
  • McAfee
  • Microsoft Windows OneCare
  • Panda products
  • PC Tools Internet Security
  • SunBelt Vipre
  • Symantec (Norton) Security products
  • TrendMicro
  • Yahoo Online Protection
  • Webroot Internet Security Essentials
  • Pop-up blockers
  • Other Anti-Virus software
  • Firewall software
  • Other Anti-Spyware software



    Note: Live Update and Live Reg must be removed only if Norton Security products such as Anti-Virus or System Works are installed. There is no conflict with other (non-security) Symantec products, such as Pcanywhere, Password Manager, Ghost, and Clean Sweep.

    For activation difficulties please also look for and remove:

    MyWebsearch
    Win-tools (wtoolsa.exe wsup.exe)
    Internet Optimizer
    CoolWebSearch (and se.dll)
    180SearchAssistant
    Web Tools by Hotbar
    Outlook Tools by Hotbar
    Shopper Reports by Hotbar

     


  • Date Revised:
    26-Jan-10

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