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- This article applies to version : 10.0
- This article applies to the following OS : Windows 7, Windows Vista, Windows XP
When I open my computer, I get a popup message from Virgin Media Security that says: “You must connect to the Internet to maintain your protection”. What should I do?

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Question: When I open my computer, I get a popup message from Virgin Media Security that says: “You must connect to the Internet to maintain your protection”. What should I do?

Answer: Your computer has not been connected to the Internet for more than 30 days. In order to fix this issue, you must click the Verify button to get the Virgin Media Security latest definition files.


Date Revised:
24-Jan-11

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